FAQ


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Below are some Frequently Asked Questions about us:
Where are you located?

Our business is located in Lee County, VA in beautiful southwest Virginia.

How long have you been in business?

Much of our staff has been in the industry since the 1980's, and we have been serving the online community since 1997.

Do you accept credit cards?

We accept all of the major cards: Visa, MC, Discover, and American Express. You may also mail your payment.

I'm a bit worried giving out my credit card information online. Is there some other way to order?

We have processed thousands and thousands of orders online for 10 years without any security problems, but if you feel more comfortable, you may of course simply call us with your order. (If you do shop online, during 'checkout' you will also have the option of paying by check or money order.)

Why should we order a vacuum cleaner from you?

Our goal is to make you a satisfied customer, and hopefully you'll refer your friends and family to us also. Happy customers referring their friends has been the secret of our growth.

Here are what some of our customers have had to say about us.

What are the return policies?

Unopened supplies may be returned within 30 days of invoice date for a full refund (minus shipping charges).

Defective and/or warrantied items will be repaired or replaced at no charge.

FAQ